Quick Links: Child Protection Policy | Child and Youth Protection Strategy | National Redress Scheme | Make a Complaint (confidential disclosure) | How we respond to your disclosure

The safety of children and young people matters

At SU QLD we firmly believe that every child and young person matters deeply to God and deserves a safe and meaningful life. This is why we are committed to safeguarding the social, emotional and spiritual wellbeing of all children, young people and families in our care.

This commitment includes proactively nurturing a child safe culture and working environment.

All our staff and volunteers understand the role they share in upholding this commitment, and everyone is empowered and equipped to champion a child safe culture in bringing hope to a young generation.

If you wish to make a complaint (confidential disclosure) about any SU QLD staff member or volunteer breaching our Child Protection Policy, please complete the online form Alternatively, you can reach out via SMS on 0436016281. For our team to respond to your SMS, your phone number will appear on the complaint. Please know that any information you share will be managed with strict confidentiality in keeping with our Privacy Policy.

Our Child and Youth Protection Strategy

Our commitment to child protection is enshrined in our Child Protection Strategy, which is built on eight interrelated building blocks.

1) Openly state our commitment to child protection

At SU QLD we firmly believe that every child and young person matters deeply to God and deserves a safe and meaningful life. This is why we are committed to safeguarding the social, emotional and spiritual wellbeing of all children, young people and families in our care.

This commitment includes proactively nurturing a child safe culture and working environment.

All our staff and volunteers understand the role they share in upholding this commitment, and everyone is empowered and equipped to champion a child safe culture in bringing hope to a young generation.

2) All staff and volunteers strictly follow our Child Safety Code of Conduct

View our Child Safety Code of Conduct

3) Our recruitment and training practices prioritise Child Safety and Protection

Child safety is embedded in all aspects of our culture and employment practices.  Selection processes, induction and training programs all promote the importance of child safety in all that we do.  Qualifications for Chaplains and mandatory training for Camp Leaders and Directors demonstrate our commitment to providing a child safe environment in all areas of our mission.

4) Our policies and procedures enable us to manage and respond to disclosures.

View our Child Protection Policy and Whistleblower Policy.

5) Our Code of Conduct informs how we respond to breaches of our Child Protection Policy.

Our Code of Conduct is the overarching document that provides guidance to all our employees in how they should behave and interact with children, young people and each other in the work place. The Child Safety Code of Conduct as described in building block two is one part of this bigger document. Our Code of Conduct also sets out the way in which SU QLD will respond if a breach of the Code has occurred.

6) Our policies and procedures comply with Australian Child Safety legislation

We have a planned internal review process in place to ensure that our policies and procedures stay current and relevant and above all, comply with Australian child safety legislation. In addition we invite regular external audits from organisations such as ChildSafe Australia and the Queensland Government’s Blue Card Services, to help us stay on track.

7) Our risk management plans ensure the safety of our events and activities.

Managing risks is an important part of our Camp Directors’ training. Before every event our Camp Directors choose what activities they will be doing from an approved list. They download the appropriate Risk Management Plan for the camp leaders to implement when running the activities for the children and young people in their care. We make sure that no activity starts without the appropriate Risk Management Plan in place, and that it has been communicated to everybody involved.

8) We are transparent and inclusive with parents and families

View Our Policies.

National Redress Scheme

SU QLD successfully joined the National Redress Scheme, with effect from 18 March 2020.

The National Redress Scheme provides acknowledgement of and support to people who experienced institutional child sexual abuse before 1 July 2018.
People can make an application to access any or all of the following under the Scheme:

  • counselling,
  • payment,
  • a direct personal response (e.g. apology).

 

I wish to make a confidential disclosure

If you wish to make a confidential disclosure specifically relating to any SU QLD staff member or volunteer breaching our Child Protection Policy, please direct your query to idisclose@suqld.org.au

or Online: su.org.au/incident-report

Responding to your disclosure

The social, emotional and spiritual wellbeing of the children, young people and families in our care comes first. It’s why SU QLD is committed to supporting you and resolving your disclosure in a timely manner. This is our commitment to you.
Please see the image below for more information about how we will respond to your disclosure.

You can start your application for redress online or download an application for redress from the National Redress website. For more information about the application process and what to expect, the Scheme has prepared these helpful Fact Sheets.

SU QLD will work to ensure potential redress applicants are well supported.

The safety and wellbeing of all people applying to the National Redress Scheme is of utmost importance to us.  All matters are managed with strict confidentiality in keeping with our Privacy Policy.

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